Welcome to Innovexa Solution!

A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and transformation solutions.

Team working together
Team collaboration

Who We Are

Founded in the year 2015, we believe in business process excellence. So, it’s a no-brainer that we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche, and we take pride in bringing you unparalleled expertise through our team of 17,000+ professionals across 9 delivery centers worldwide. We focus primarily on Customer Experience (CX), which is why our staff and customer retention rates are among the highest in the industry.

The Edge Factor

Progress

We believe in continually identifying and sharing business patterns and market trends with customers.

Tenure

The average tenure of our Management Team is 7+ years. We focus on employee value as much as we do on customer service!

Demands

Handling critical requirements from our customers within challenging time frames is our USP.

Insights

Our deliverables and customer expectations are backed by key insights from our experts.

Data

We have a Centralized Analytics Team to help with data analytics, because data endorses facts, and facts drive figures.

Team collaboration

Our Analysis, Your Growth

  • Feedback:

    We provide our customers with constructive feedback to improve,

    the overall performance of their campaigns based on analysis and trends.

  • Analysis
  • We carry out a common analysis for different campaigns like –

    • New product launch impact
    • Website change impact
    • Comparison of sales trends for different devices and plans
    • Impact of a new promotion
    • Voice of the Customer analysis
  • Expertise:

    Validating our focus on ‘Excellence,’all our supervisors must

    go through complete product training, including certification requirements.